Contact Shockwarehouse
Contact Shockwarehouse By Phone
Shockwarehouse is available from 10 am to 4:30 pm Eastern Standard Time Monday through Friday toll free at 1-800-245-7469 or locally and internationally at 1-954-202-6229.
Contact Shockwarehouse Through Live Chat
Shockwarehouse live chat is typically available from 10 am to 4:30 pm Monday through Friday and can be accessed by clicking the link below
Contact Shockwarehouse By Text/SMS
We are experiencing technical difficulties with our SMS service. Please use one of the other contact methods while we resolve this issue.
Contact Shockwarehouse Through Email
Technical Questions
All technical questions regarding vehicle fitment, custom made shocks, lifted and lowered vehicles, or any other technical shock questions should use the Technical Support Form
Returns
All return requests and inquiries must use the Return Form.
Warranty
For warranty requests and inquiries, please see the Warranty Help Form
New Order or Order Status
For help placing a new order, checking the status of your order, or making changes to your order, please call 1-800-245-7469 or 1-954-202-6229 between the hours of 9 am and 6 pm Eastern Standard Time Monday through Friday. The form below can be used to contact Shockwarehouse after business hours, but please note that due to the high volume of emails, response time may be delayed. Please note: order cancellation requests MUST be made by phone.