Contact Shockwarehouse By Text/SMS

Shockwarehouse is available from 10 am to 4:30 pm Eastern Standard Time Monday through Friday, text us at 1-800-245-7469. Durring off hours, the texts are checked frequently and usually will be answered within 1-6 hours. Please provide details about your vehicle or shock needs so we can have your answer ready.

Contact Shockwarehouse Through Email

Technical Questions

All technical questions regarding vehicle fitment, custom made shocks, lifted and lowered vehicles, or any other technical shock questions should use the Technical Support Form

Returns

All return requests and inquiries must use the Return Form.

Warranty

For warranty requests and inquiries, please see the Warranty Help Form

New Order or Order Status

For help placing a new order, checking the status of your order, or making changes to your order, please call 1-800-245-7469 or 1-954-202-6229 between the hours of 9 am and 6 pm Eastern Standard Time Monday through Friday. The form below can be used to contact Shockwarehouse after business hours, but please note that due to the high volume of emails, response time may be delayed. Please note: order cancellation requests MUST be made by phone.