If you're driving a 2004 Jeep Grand Cherokee, you already know it's built for both on-road comfort and off-road toughness. But suspension components don’t last forever.

Whether your ride is feeling a bit bouncy, sagging on one side, or making unsettling noises over bumps, it’s probably time to take a look at your shocks and struts. In this guide, we'll go over how to choose the best replacements and why it's worth investing in the right parts for your Grand Cherokee’s suspension.

Why Suspension Matters in the Grand Cherokee

The 2004 Grand Cherokee (WJ platform) offers both all-wheel drive and rear-wheel drive configurations, with various trims like the Laredo, Limited, and Overland. Each of these came with a factory suspension system designed to balance comfort, load-handling, and off-road performance.

Over time, factory shocks lose damping ability, which affects everything from braking distance to tire wear. Poor suspension control can also reduce your ability to handle corners, especially if you’ve got a lifted or heavily loaded vehicle.

Signs Your Shocks or Struts Need Replacing

  • Excessive bouncing after hitting a bump.

  • Nose-diving during hard braking.

  • Uneven tire wear.

  • Leaking fluid on the shock body.

  • Sagging rear end when loaded.

  • Increased body roll when turning.

Best Shocks for the 2004 Jeep Grand Cherokee

Shockwarehouse carries a solid variety of replacement options depending on your driving style and budget. Here are some top picks for the 2004 Grand Cherokee:

✅ Bilstein 4600 Series Front Shock (24-185615)

This Bilstein 4600 front shock is a direct-fit upgrade for factory units. Designed for better control and durability without changing ride height, it’s ideal for daily drivers who want better handling and stability.

✅ Bilstein 4600 Series Rear Shock (24-185622)

Pair it with the front 4600 for a balanced upgrade. These are a go-to choice for anyone keeping their Grand Cherokee close to stock specs but wanting a noticeable improvement in performance and reliability.

✅ KYB Monomax Rear Shock (565066)

Need something a little beefier? The KYB Monomax is a heavy-duty option for those who tow or go off-road often. It's a gas-charged monotube shock that provides firmer control and improved heat dissipation.

✅ KYB Excel-G Front Shock (344383)

The KYB Excel-G is a solid OEM replacement that gives you that “new car” feel without breaking the bank. Ideal for restoring ride quality without making things too firm.

Should You Replace the Whole Set?

For consistent performance, it’s best to replace shocks in pairs—front or rear at the same time. Even better, do all four if your budget allows. If you're swapping out worn-out factory parts for Bilstein or KYB, mixing old and new can throw off your vehicle’s balance and feel.

Also, consider replacing strut mounts and coil spring insulators while you're in there. Old mounts can squeak or cause misalignment even with new shocks.

Considering a Lift?

If you're planning to install a mild lift (up to 2 inches), the Bilstein 5100 series is your best bet, but the 2004 Grand Cherokee WJ has limited fitment. Be sure to check compatibility before purchasing. For stock-height setups, stick with 4600 or KYB options.

For off-roaders, adding Rancho RS5000X or even Old Man Emu (if you're open to higher-end builds) can improve suspension articulation and bottom-out resistance. If you're just aiming for reliability on the highway and gravel roads, KYB and Bilstein still take the win.

Install Tips

You don’t have to be a master mechanic to swap out your shocks, but you’ll need the right tools and a safe working environment.

Basic tools:

  • Socket set.

  • Breaker bar.

  • Jack and jack stands.

  • Torque wrench.

Pro tip: Soak the shock bolts in penetrating oil the night before. Rusted hardware is common in older WJ models and can slow you down or break during removal.

Final Thoughts

The 2004 Grand Cherokee still holds its own as a solid SUV for daily driving, light off-roading, and even towing. But its ride quality and handling are only as good as the suspension allows.

Whether you’re looking to restore comfort, upgrade for more control, or just get rid of that annoying bounce, replacing your worn shocks with Bilstein or KYB parts from Shockwarehouse is one of the best moves you can make.

Check out all compatible options for your WJ here:
 👉 Shop 2004 Grand Cherokee Suspension Parts