Your New Shocks Arrived Without Instructions. Now What?
You waited for the box, cut the tape, and found two shiny new shocks, maybe a bag of bushings and hardware, but no installation instructions. No folded sheet. No detailed step-by-step guide. Sometimes there isn't even a QR code.
It's one of the most common questions customers have after ordering replacement suspension parts: "Is there an installation video for my vehicle?" "Where can I find the Bilstein mounting instructions?" "What torque should I use on the upper nut?"
The answer is simpler than it seems. For many conventional replacement shocks and struts, the complete installation procedure isn't supposed to come from the shock manufacturer. The shock may be vehicle-specific, but much of the actual installation procedure is determined by the vehicle.
This guide explains where to find reliable shock absorber installation instructions, how to search by part number, where major manufacturers publish their documentation, and when the factory service manual matters more than a generic installation video.
Why Many Replacement Shocks Don't Include Detailed Instructions
Many replacement shocks and struts are designed to use the vehicle's existing mounting locations. That means the shock manufacturer can tell you how its product should be positioned or adjusted, but the vehicle manufacturer often determines the larger installation procedure.
Vehicle-specific information may include:
- Safe lifting and support points
- The order in which suspension components should be removed
- Whether the axle or control arm needs additional support
- Vehicle-specific fastener torque specifications
- Whether a bolt should be tightened at normal ride height
- Alignment procedures after strut replacement
- Electronic suspension calibration or reset procedures
A single generic instruction sheet couldn't accurately cover everything from a Ram ProMaster to a Ford F-53 motorhome chassis, a Lexus crossover, a Jeep SUV, or a lifted Toyota truck.
That's why conventional bolt-in shocks may arrive with little documentation. More complicated suspension components are more likely to include part-specific instructions.
Parts More Likely to Have Manufacturer Instructions
You should pay especially close attention to manufacturer documentation when the suspension part includes:
- A remote or piggyback reservoir that requires mounting and hose routing
- Brackets, spacers, sleeves, or additional mounting hardware
- Adjustable ride-height positions or snap-ring grooves
- Air lines or air fittings
- Electronic damping connectors
- Adjustment knobs or adjustable valving
- An air-to-coil or another suspension conversion
- Vehicle-specific calibration steps
💡 Pro Tip: No paperwork in the box doesn't automatically mean something is missing. Start by searching the exact part number before assuming the manufacturer forgot the instructions.
Where Major Shock Brands Publish Installation Instructions
Documentation varies by manufacturer and product line. Some brands publish detailed PDFs for complex products, while standard replacement shocks may rely heavily on the vehicle service procedure.
| Brand | What You May Find | Best Search Method |
|---|---|---|
| Arnott | Part-specific PDFs, air suspension procedures, conversion instructions, photos, and application videos | Search the complete Arnott part number |
| Bilstein | Mounting instructions for reservoir, adjustable, and performance applications | Search the Bilstein part number and series |
| KYB | General installation information, product-specific notes, and complete strut guidance | Search the KYB part number and vehicle application |
| Monroe | Product guidance and application-specific information, especially for complete assemblies | Search the exact Monroe part number |
| Rancho | Adjustment information and application notes for performance products | Search the RS series and complete part number |
| KONI | Adjustment procedures and technical information for adjustable dampers | Search the KONI part number and product family |
| FOX | Reservoir mounting, hose routing, adjustment, and performance shock information | Search the complete FOX part number |
Arnott Installation Manuals
If you're installing an Arnott air strut, electronic air shock, air spring, or conversion kit, part-specific documentation becomes especially important.
Arnott publishes installation manuals for many applications at arnottinfo.com/manuals. Manuals are organized by part number, making the number printed on the carton or component your best starting point.
Depending on the application, an Arnott manual may include:
- Step-by-step installation photos
- Air line connection procedures
- Electrical connector locations
- Wheel-well liner or trim removal
- Component-specific warnings
- Links to installation videos
- Special instructions for conversion kits
If you're shopping for replacement air suspension components, you can also browse Arnott air suspension parts available from ShockWarehouse.
⚠️ Air Suspension Warning: Air suspension systems can contain stored pressure, and some assemblies also involve electronic components. Follow the exact manufacturer's depressurization, electrical, lifting, and support instructions before removing an air strut or air shock.
Bilstein Mounting Instructions
Bilstein publishes mounting information when a product requires more than a conventional bolt-in replacement. This is particularly useful with reservoir shocks, adjustable-height products, and other performance applications.
For example, certain Bilstein B8 5160, B8 8100, and 6112 applications may require information about:
- Reservoir bracket placement
- Driver-side and passenger-side routing
- Hose positioning
- Supplied bracket hardware
- Ride-height settings
- Snap-ring placement
- Clearance around suspension components
Many standard Bilstein shocks, including straightforward replacement applications, don't require as much special documentation. In those cases, the vehicle's repair procedure becomes especially important.
Pay Attention to Adjustable Bilstein 5100 Applications
Some Bilstein 5100 front applications use snap-ring positions to adjust front ride height. If your application is adjustable, verify the correct ring position before completing the installation.
Changing the setting later can require significant disassembly. A change in front ride height can also affect alignment, so the height decision should be part of the installation plan rather than an afterthought.
KYB, Monroe, Rancho, KONI, and FOX Instructions
For standard replacement shocks and struts, brands such as KYB, Monroe, Rancho, KONI, and FOX may provide anything from general installation guidance to detailed application-specific instructions. The more features the product has, the more important manufacturer documentation becomes.
Adjustable Shocks
Products such as Rancho RS9000XL shocks and certain KONI dampers include adjustment features. Don't guess at the settings or adjustment procedure. Use the manufacturer's information for your specific product.
Complete Strut Assemblies
Complete assemblies such as KYB Strut-Plus and Monroe Quick-Strut products combine the strut with components such as the coil spring and upper mount, depending on the application.
This eliminates the need to transfer the original coil spring from the old bare strut during installation. You can compare the two approaches in our guide to complete strut assemblies versus bare shocks and struts.
If KYB is the right fit for your vehicle, browse our KYB shocks and struts.
Bare Struts
A bare strut is different. The original or replacement spring, mount, bearing, boot, and related components may need to be transferred or assembled.
That means dealing with a compressed coil spring. Springs store a tremendous amount of energy, so the correct spring compressor and proper procedure are essential.
FOX and Other Reservoir Shocks
Performance shocks with external reservoirs require extra attention to component clearance. Reservoir hoses and brackets shouldn't interfere with:
- Tires
- Brake hoses
- ABS wiring
- Control arms
- Sway bars
- Lift components
- Other moving suspension parts
Follow the manufacturer procedure and verify clearance throughout the suspension's operating range.
The Best Way to Find Shock Absorber Installation Instructions
Here's the search habit that saves the most time: search by the exact part number, not just the vehicle.
A search for "how to install shocks on a Jeep Grand Cherokee" can produce hundreds of videos and forum posts covering different generations, drivetrains, trims, suspension packages, and shock brands.
A search using the exact number printed on your shock is far more specific.
Try combinations such as:
- Part number + installation instructions
- Part number + PDF
- Part number + installation video
- Part number + mounting instructions
- Part number + technical bulletin
You can usually find the part number on:
- The shipping carton
- The manufacturer's label
- The shock body or protective sleeve
- Your ShockWarehouse order confirmation
- Your invoice
🔧 Installation Reminder: Before throwing away the packaging, check underneath the components, inside hardware bags, and around the box flaps. Small instruction sheets can easily be overlooked during unpacking.
Where Else Can You Find the Correct Installation Procedure?
If the manufacturer doesn't provide a complete installation manual, you still have several good sources.
1. The ShockWarehouse Product Page
Check the product description and specifications for your exact part. Important notes may cover ride height, mounting orientation, included hardware, suspension packages, or other application details.
Before installing anything, confirm that the part matches the vehicle's year, make, model, drivetrain, suspension package, and ride height. Our guide to verifying suspension part fitment before you order explains why those details matter.
2. The Vehicle Factory Service Manual
The vehicle service procedure is the primary source for vehicle-specific information such as mounting bolt torque, jacking points, suspension support procedures, and related component removal.
It can also tell you whether a particular fastener must be tightened with the suspension loaded at normal ride height.
3. Professional Repair Information
Professional repair databases can provide vehicle-specific procedures and specifications when the original factory manual isn't readily available.
For a DIY installation, access to the correct procedure can prevent damaged hardware, crushed bushings, repeated disassembly, and unnecessary troubleshooting.
4. Manufacturer Technical Resources
Many manufacturers maintain technical bulletins, application notes, instruction PDFs, and videos that won't necessarily be included in the package.
Again, the exact part number is usually the fastest way to locate them.
Don't Trust a Generic YouTube Installation for Torque Specs
Installation videos can be useful. They can show how difficult the access is, which panels need removal, and whether the job looks realistic for your tools and experience.
However, videos should supplement the correct procedure rather than replace it.
The Vehicle in the Video May Be Different
A 2WD half-ton truck may not use the same suspension procedure as the 4WD version. A base-trim SUV may be completely different from the same vehicle equipped with electronic damping or self-leveling suspension.
Even when the body style looks identical, the suspension underneath may not be.
"Tight Enough" Isn't a Torque Specification
One of the easiest ways to damage new suspension components is to tighten hardware by feel or automatically reach for an impact wrench.
Too much torque can crush rubber bushings, damage threads, distort mounting hardware, or cause other installation problems. Too little torque can allow the connection to loosen.
For a deeper explanation, read Can You Over-Torque a Shock Absorber?
⚠️ Important: Don't copy a torque value from a different vehicle just because the bolts look similar. Use the specification for your exact vehicle, mounting location, and hardware.
Shock Mounting Orientation Matters Too
Sometimes the question isn't just how to install the shock. It's which end goes up.
Boot-up and boot-down shock orientation can vary by shock design and vehicle application. Mounting bushings, stems, sleeves, reservoirs, and other components may also establish a specific direction.
Don't flip a shock, swap bushings, or modify the mounting hardware simply because the new part doesn't look exactly like the factory shock.
Our guide to shock absorber mounting types can help you understand the hardware before installation. ShockWarehouse also provides additional information in our shock installation guide.
Shock and Strut Installation Safety Checklist
Suspension work isn't the place to improvise. Before you begin, make sure your installation plan accounts for the following:
- Support the vehicle correctly. Use rated jack stands or an appropriate lift. Don't rely on a hydraulic jack alone.
- Support suspension components when required. An axle or control arm may need support before removing a shock.
- Protect brake lines and wiring. Don't allow suspension components to drop far enough to stretch a brake hose or ABS harness.
- Respect coil spring tension. Use the proper spring compressor and procedure when a spring must be removed or transferred.
- Depressurize air suspension correctly. Follow the manufacturer's exact instructions before removing pressurized components.
- Use the proper torque specifications. Don't assume every shock mount uses the same value.
- Check suspension clearance. Reservoirs, hoses, boots, and adjustment knobs must stay clear of moving components.
- Follow manufacturer recommendations for lubricants and thread treatments. Don't automatically add anti-seize or thread locker unless it's appropriate for the application.
- Plan for alignment when necessary. Strut replacement and ride-height changes can affect alignment.
When Should You Let a Shop Handle the Installation?
Not every suspension replacement needs to become a driveway project. Some jobs require tools, equipment, or procedures that make professional installation the practical choice.
Consider using a qualified repair shop when:
- The job requires compressing a coil spring, and you don't have the proper equipment.
- The vehicle uses electronic or air suspension that requires calibration after installation.
- The replacement changes front ride height.
- An alignment will be required after the repair.
- Suspension fasteners are heavily rusted or seized.
- You can't safely support the vehicle and suspension.
- The manufacturer procedure requires specialty tools you don't have.
It's also smart to get a labor quote before ordering suspension parts. That gives you a more accurate picture of the entire repair cost instead of budgeting only for the shocks or struts.
The Bottom Line on Shock Absorber Installation Instructions
If your new shocks don't have a detailed instruction sheet in the box, don't assume anything is missing. Start with the exact part number, check the manufacturer's technical resources, and use the vehicle-specific repair procedure for torque specifications and installation steps.
Use installation videos as helpful visual references, but don't let a generic video override the correct documentation for your vehicle. Pay special attention to adjustable shocks, reservoirs, air suspension, electronic damping, complete strut assemblies, and anything that changes ride height.
If you still can't find the right shock absorber installation instructions, contact the ShockWarehouse team with your vehicle information, order number, and exact part number. We can help you locate the appropriate manufacturer manual, installation information, or replacement Bilstein, Arnott, or KYB suspension parts for your application.